Join Our Studio Operations Team
About You
Hospitality-Driven. Detail-Oriented. Problem-Solver.
Some people walk into the studio and take in the whole room at once: reformer #4 still has the springs set from the last class, the phone is ringing, and someone is asking you how they can book a guest for their next class. You know what to prioritize and handle it all with ease.
That's the whole job. If that's you, keep reading.
What a Shift Actually Looks Like
You unlock the door at 4:00. The studio should feel perfect by 4:15, because someone's first-ever class with us is at 4:30 and they’ve arrived early and seem a little nervous.
You greet people by name - you'll know them fast, because you'll want to. You check people in, answer the phone, handle the person whose app won't load and the one who booked the wrong day, and you keep the front desk calm while three things happen at once. Between classes you help flip the room: wipe down, reset springs, straighten, restock.
When you close the studio, you hand it off better than you found it. Nobody coming in tomorrow morning has to fix anything you left. You take pride in what you do.
The Details
Weekday evenings: Mon–Thu, 4:00–7:30pm
Weekends: a rotation, so not every weekend: Sat 6:30am–12:30pm, Sun 7:30am–1:30pm
Where: Des Peres and Ballwin
Pay: $16–$18/hour, depending on your experience; if you’re successful in role, you’ll move up quickly in pay
Perks: a team membership, retail discounts, and holiday pay
You’re able to move quickly, clean, and able to lift up to 30 pounds as needed
Any high-end customer service, hospitality, retail, or service-industry background is preferred. Zero reformer Pilates experience is required.
Must be 16 years of age or older with reliable transportation
What We Are Hiring For
Experience is teachable. We look for the following traits in our team members:
You're warm on purpose. Not fake-cheerful - actually glad someone walked in. People can tell the difference immediately.
You notice things. Names. Who's been gone two weeks. Which member likes reformer #10. The detail someone mentioned once and didn't expect you to remember.
You solve problems instead of escalating them. You’re a natural problem solver. You try to solve it first and tell us what happened if needed.
You can hold five things at once. Phone ringing, member checking in, class ending, retail sale, text coming in. You stay calm and nobody feels rushed.
You leave it better than you found it. This one matters most to us. A shift isn't over when the clock says so - it's over when the next person's start is easy.
Location & Hiring Timelines
📍Des Peres
1167 Colonnade Ctr
Des Peres, MO 63131
📍Ballwin
15445 Clayton Rd
Ballwin, MO 63011
Interviews will be in person at our Des Peres location on Friday, September 18th, from 1:30-4:30pm. If selected for an interview, you will be invited to select a 30-minute window for your interview.
We are interviewing and making hiring decisions in September, with training to begin late September/early October and have you in your role by mid-to-late October.